Welcome to Zadig & Voltaire Shop, where rebellious elegance meets Parisian-inspired fashion. These Terms & Conditions govern your use of our website (www.newfashionsales.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms with the same bold spirit we apply to our collections.

1. General Provisions

Zadig & Voltaire Shop operates from 3057 Cherry Tree Drive, Jacksonville, US 32216. Our customer service team can be reached at [email protected] for inquiries as distinctive as our distressed denim techniques.

2. User Obligations & Responsibilities

When using our website, you agree to:

  • Provide accurate account and payment information with the same precision we apply to our blazer construction
  • Use the site only for lawful purposes and legitimate purchases
  • Not attempt to compromise the security or functionality of our website
  • Accept responsibility for all activities under your account
  • Be at least 18 years old or have parental consent to make purchases

3. Product & Service Description

We offer curated collections including:

  • Signature Cecilia dresses that define effortless elegance
  • Moonrock denim with distinctive distressing techniques
  • Premium leather goods that age uniquely with each owner
  • Cashmere items crafted with atelier-level care
  • Borderline boots that develop personal character with wear

Important: Product colors may vary slightly due to monitor settings. All measurements are approximate and follow Parisian sizing standards.

4. Order & Payment Terms

Order Processing

Our atelier team processes orders with the same attention we give to blazer construction, typically within 1-2 business days before dispatch.

Accepted Payment Methods

We accept payments as versatile as our Moonrock denim collection:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Options

  • Standard Shipping ($12.95): via DHL or FedEx, 10-15 business days after dispatch
  • Free Shipping: via EMS for orders over $50, 15-25 business days after dispatch

We ship globally except to certain Asian countries and remote areas where we cannot guarantee our standards of service.

5. Returns & Exchanges

If your purchase doesn’t align with your vision as perfectly as our signature Cecilia dresses:

  • 15-day return window from delivery date
  • Items must be unused with original tags and packaging
  • Initiate returns by emailing [email protected]

Non-Returnable Items

To maintain our exacting standards, we cannot accept returns on:

  • Leather goods (each piece ages uniquely with its owner)
  • Cashmere items (to preserve fabric integrity)
  • Borderline boots (their distinctive distressing becomes personal after wear)

Refund Process

  • Processing: 3-5 business days after receipt
  • Refund method: Original payment
  • Appearance on statement: 5-10 business days depending on your bank

6. Intellectual Property

All content on our website, including designs, logos, and product imagery, is protected with the same care we give to our delicate cashmere. Unauthorized use is prohibited.

The distinctive distressing techniques featured in our Moonrock denim and Borderline collections are proprietary designs.

7. Liability Limitations

Zadig & Voltaire Shop’s liability is limited to the purchase price of products. We’re not responsible for:

  • Delays beyond our control (customs, carrier issues, etc.)
  • Minor variations in product color or texture that give each piece its unique character
  • Incorrect care of items contrary to our provided instructions

8. Privacy Policy

We handle your personal information with the same discretion as our atelier handles delicate fabrics. See our separate Privacy Policy for details.

9. Governing Law

These terms are governed by Florida law. Any disputes will be resolved in Jacksonville courts.

10. Policy Updates

We may update these terms as our collections evolve. The current version will always be posted on our website.

For questions as distinctive as our distressed denim techniques, contact us at [email protected]. We handle inquiries with the same care we apply to our supple leather jackets.